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The Perfect Route


The Perfect Route

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The Perfect Route


The Perfect Route

guidelines for our awesome drivers

For each perfect route, you get a $15 bonus

 

Here's what you need to do:

  1. Arrive on time. Text the dispatch team when you are at the gate.

  2. Start your first delivery task on time.

  3. Follow every delivery instruction. If there is an issue or you have questions, call the dispatch team and the customers

  4. If there are no delivery instructions, ensure the customer’s address is correct and knock/ring doorbell (if it’s after 8:30 am). If no one answers, leave the harvest in front of the door and text the customer saying where you left it.

  5. Place all boxes INSIDE OF coolers if there is a cooler outside. Close the cooler once the harvest is inside of it.

  6. Deliver each customer their correct harvest(s) to the correct address.

  7. Ensure that your phone is plugged into a car charger and does not lose power at any time during the route.

  8. Pick up and take any used harvest boxes left outside.

  9. You are required to show proof of the completion of every delivery. If no one answers, take a photo of the box in front of the door and upload it to the app. If the customer answers, request they sign on the app. Include any extra notes when necessary.

  10. A perfect route cannot include any delivery-related customer disappoints.

  11. Finish your route accurately by 11 am.

 

How not to put a box in a cooler

This actually happens. Do not make this mistake! 

This actually happens. Do not make this mistake!