Apps to have on your phone:
OnFleet - we will send you the link and you can download it from the link. The OnFleet App cannot be accessed from the App Store.
Google Maps - we use google maps API to export the delivery address from our Delivery app OnFleet.
Shiftplanning Humanity - we use this app for scheduling and confirmation of arrival times on confirmed delivery days
Please Notify us of any changes to weekend scheduling AT LEAST 72 hours ahead of service day, failure to do so will result in immediate termination of relationship as we cannot plan
Box Temperature/Product Freshness:
Load the LAST boxes you will deliver into your car FIRST. This way the first boxes you will deliver are most accessible
Make sure any boxes you load into your trunk are the first boxes you will be delivering
Handle boxes carefully when moving them from the pallet to your vehicle. Do not stack boxes on their sides as contents can shift and the box can become damaged during the delivery process.
Proof of Delivery:
It is expected that you have proof of delivery for every delivery you make.
A signature from the customer when the harvest is handed to the customer
A photo when the box is left out and not delivered directly to the customer (i.e.: “left with concierge, could not get to apartment door”)
A completion note when supplemental information is needed to describe what happened at the delivery
Make sure if the person has an apartment listed in on the OnFleet application that you are attempting to deliver to their specific doorstep within the apartment complex (and make sure that your photo can capture the box with the apartment number)
If you are not able to take the elevator or get past the concierge please leave a completion note that explains why you were not able to get up to their specific apartment
Make sure the address in OnFleet matches the number on the house and that your are on the correct street when doing so. There are occasions when a house number is the same as the one in OnFleet but not on the same street as the customer’s address in OnFleet
Please TEXT/CALL dispatch anytime you get to a delivery where the information is wrong or incomplete as well as leave in the completion notes for the customer. If the delivery was a challenge we need to know so we can update the delivery notes the driver sees so that it is easier for the next driver making that delivery!
As a condition of doing business with Hungry Harvest and at Contractor’s own expense, Contractor shall, during the term of this Agreement, maintain current insurance of the types and in the amounts required by law in the jurisdiction in which Contractor operates to perform
Car Charger: Make sure you have a working phone charger in your car for the day of delivery so that your phone does not lose charge during the delivery process.
Maintenance: Making sure your car is maintained and road-ready for delivery day
Tires: make sure all tires have air and tread before coming in for deliveries to avoid potential delay while on the routes
Oil: make sure you have had an oil change within the recommended time frame to reduce the chance of breakdown during the service window you are designated
Head/ Tail Lights: make sure all head/tail lights are functioning
OnFleet/ Google Maps APIs:
Read over OnFleet’s guide at this link to understand how the mobile app works with your phone:
*Tip: Be careful as OnFleet will route you to a longitude and latitude of the specific delivery you are making and not necessarily to a pin linked to the actual address. What this means is that the pin dropped may send you to the alley or street behind the house or apartment you are assigned to. Be sure to look at the address on the app and make sure the navigation has sent you to the street and exact address numbering where the customer you are delivering to is located.
Google Maps’ Application is integrated into OnFleet’s
To be sure you do not have navigation issues due to connectivity, download the Google Maps associated with your specific route to use offline.
Directions to download a route area to use offline
To download an area to use offline, follow the steps below.
On your phone or tablet, open the Google Maps app .
Make sure you're connected to the Internet and signed in to Google Maps.
Search for a place, like Baltimore City.
At the bottom, tap the bar that has the name of the place you searched. If you search for a place like a restaurant, tap More .
Tip: The biggest size for an offline area is 120,000 square kilometers. If you try to save a bigger area, you'll be asked to zoom in to a smaller area.
Be careful because OnFleet will route you based on the longitude and latitude of the specific delivery you are making and not the pin linked to the actual address and that can send you to a number of places including the alley or street behind the house. Be sure to look at the address on the app and make sure the navigation has sent you to the street and exact address where the customer you are delivering to is located.
You will be paid within 7 days of services for Hungry Harvest
For the first two weeks of delivery driving you will be paid via Venmo or Paypal. Paypal and Venmo can both be sent electronically.
After two weeks of delivery driving you will be set up on Direct Deposit after filling out the direct deposit form. Your payment for the week of services will be deposited into your account the Wednesday after their completion